Terms & Conditions

Effective Date: July 15, 2026

Welcome to Electric Source Direct (“Electric Source Direct,” “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, including any purchases of products or services offered through the website.

By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. Eligibility and Acceptable Use

By using this website, you represent and warrant that you:

  • Are at least the age of majority in your province, state, or country of residence, or have the consent of a parent or legal guardian.
  • Will use this website only for lawful purposes.
  • Will comply with all applicable laws and regulations.
  • Will not interfere with the security, functionality, or operation of the website.
  • Will not attempt to gain unauthorized access to our systems, customer accounts, servers, or networks.

We reserve the right to suspend or terminate access to the website if these Terms are violated.

2. Products and Product Information

Electric Source Direct strives to provide accurate product descriptions, specifications, compatibility information, pricing, and images.

However:

  • Product images are provided for illustration purposes and may differ slightly from the actual product.
  • Colors may vary depending on your display settings.
  • Product specifications and features may change without prior notice.
  • Product availability is subject to inventory.
  • Manufacturers may update products without notice.

While we make reasonable efforts to ensure accuracy, we do not guarantee that all product information is complete, current, or free from errors.

3. Pricing and Availability

All prices displayed are shown in the currency presented during checkout unless otherwise stated.

We reserve the right to:

  • Modify prices without prior notice.
  • Correct pricing or typographical errors.
  • Cancel orders resulting from incorrect pricing.
  • Limit purchase quantities where necessary.

If a pricing error affects your order, we will notify you before processing or shipping your purchase.

4. Orders

Submitting an order does not constitute acceptance.

Electric Source Direct reserves the right to:

  • Refuse or cancel any order.
  • Limit purchase quantities.
  • Decline orders suspected of fraud or unauthorized activity.
  • Restrict sales where permitted by applicable law.

If an order is cancelled after payment has been received, an applicable refund will be issued using the original payment method.

5. Payment

We accept approved payment methods displayed during checkout.

By providing payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • Billing information is accurate and current.
  • Payment details are valid.

Payments are securely processed by trusted third-party payment providers.

Electric Source Direct does not store complete credit or debit card information.

6. Shipping Policy

Shipping Carrier

We currently ship orders using USPS (United States Postal Service). The available USPS service and estimated delivery timeframe may vary depending on the destination, package size, and shipping option selected at checkout.

Order Processing Time

Orders are generally processed and prepared for shipment within 1–3 business days after the order is received and payment has been successfully confirmed.

Orders are not typically processed, shipped, or delivered on weekends or U.S. federal holidays.

Shipping Timeframes

Once an order has been shipped, USPS delivery times generally vary depending on the destination and service selected.

Estimated delivery times are provided at checkout and are estimates only, not guaranteed delivery dates.

Please note that shipping delays may occur due to weather, holidays, carrier disruptions, incorrect or incomplete shipping information, or other circumstances outside our control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

You can use the USPS tracking number to monitor the status of your shipment.

Delivery Delays

We are not responsible for delays caused by USPS or other circumstances beyond our control.

If your package is delayed, please first check the tracking information provided by USPS. For packages that appear to be lost or significantly delayed, you may contact us and we will assist you in determining the appropriate next steps.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delays, additional shipping costs, or packages delivered to an incorrect address due to inaccurate information provided by the customer.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Unless otherwise stated, returned products should generally be:

  • Unused
  • Uninstalled
  • Returned in original packaging
  • Complete with all included accessories and documentation

Certain items may not qualify for return.

8. Customer Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Keeping your account information accurate and up to date.
  • Restricting unauthorized access to your account.

You accept responsibility for activity conducted under your account.

Please notify us immediately if you believe your account has been compromised.

9. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Trademarks
  • Product photographs
  • Images
  • Graphics
  • Icons
  • Videos
  • Text
  • Website layout
  • Software
  • Design elements

is owned by or licensed to Electric Source Direct and is protected by applicable copyright, trademark, and intellectual property laws.

No portion of the website may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload viruses, malware, or malicious software.
  • Attempt to hack, disrupt, or interfere with website operations.
  • Collect customer information without authorization.
  • Impersonate another individual or organization.
  • Submit false or misleading information.
  • Engage in fraudulent or deceptive conduct.

Violations may result in suspension or permanent termination of website access.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services for purposes such as payment processing, analytics, advertising, or other business operations.

Electric Source Direct does not control, endorse, or assume responsibility for the content, products, services, or privacy practices of third-party websites or services.

Your use of third-party websites or services may be subject to their own terms and policies.

12. Disclaimer

The website and all products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by applicable law, Electric Source Direct disclaims all warranties, express or implied, including warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Availability
  • Non-infringement

Nothing contained in these Terms limits any consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Electric Source Direct shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Loss of profits
  • Loss of revenue
  • Loss of business opportunities
  • Loss of data

arising from:

  • Use of the website
  • Purchase or use of products
  • Shipping or delivery delays
  • Product availability
  • Website interruptions

Our total liability for any claim shall not exceed the amount paid for the applicable order, except where a greater amount is required by applicable law.

14. Indemnification

You agree to indemnify and hold harmless Electric Source Direct, its owners, directors, employees, affiliates, suppliers, and service providers from claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your use of the website.
  • Your breach of these Terms.
  • Your violation of applicable law.
  • Your infringement of another person’s rights.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

16. Force Majeure

Electric Source Direct shall not be liable for delays or failures resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet or utility outages
  • Labor disputes
  • Supplier delays
  • Transportation disruptions
  • Pandemics
  • Acts of war
  • Other force majeure events

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on this page. Continued use of the website following the posting of revised Terms constitutes acceptance of those changes.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles.

Any legal action or proceeding relating to these Terms shall be brought before the applicable courts located in British Columbia, Canada, to the extent permitted by applicable law.

19. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Electric Source Direct

Address:
14836 W Castille Way
Sylmar, CA 91342
United States

Phone: (818)-564-3573

Email: info@electricsourcedirect.com

Website: https://electricsourcedirect.com