Privacy Policy

Effective Date: July 15, 2026

At Electric Source Direct (“Electric Source Direct,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://electricsourcedirect.com, create an account, make a purchase, or otherwise interact with our website and services.

By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to our newsletter

  • Submit product reviews or other content

This information may include:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Company name (where applicable)

  • Order history

  • Account login credentials

  • Any information you voluntarily provide through forms or communications

Payment Information

Payments made through our website are securely processed by trusted third-party payment providers.

For your protection, Electric Source Direct does not store complete credit card or debit card information on its servers.

Automatically Collected Information

When you browse our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on the website

  • Referral source

  • Approximate geographic location

  • Website usage statistics

You may browse most areas of our website without submitting personal information.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Process payments securely

  • Provide shipping confirmations and tracking updates

  • Respond to customer inquiries

  • Create and manage customer accounts

  • Improve our products, services, and website

  • Personalize your shopping experience

  • Send promotional emails and newsletters where permitted

  • Prevent fraud and unauthorized transactions

  • Maintain website security

  • Comply with legal and regulatory obligations

Legal Basis for Processing (GDPR)

Where applicable, we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests, provided those interests do not override your rights and freedoms

Payment Security

Your payment information is transmitted using Secure Socket Layer (SSL) encryption and processed by secure third-party payment providers that follow recognized industry security standards.

Electric Source Direct never stores complete payment card details on its own systems.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience and website functionality.

Cookies help us:

  • Remember shopping cart contents

  • Save account preferences

  • Keep users logged in

  • Improve website performance

  • Analyze visitor behavior

  • Measure advertising effectiveness

  • Deliver personalized content where applicable

Most web browsers allow you to disable cookies. Please note that disabling cookies may affect certain website features.

Third-Party Service Providers

We work with trusted third-party companies that assist in operating our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Email marketing platforms

  • Fraud prevention services

These providers receive only the information necessary to perform their services and are required to safeguard your information.

We do not sell, rent, or trade your personal information to third parties.

Marketing Communications

If you choose to receive promotional communications, we may send you:

  • Product announcements

  • Exclusive promotions

  • Discounts

  • Company updates

  • Special offers

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

Website Analytics

We may use analytics tools to understand how visitors interact with our website.

Collected analytics may include:

  • Pages viewed

  • Session duration

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Traffic sources

This information helps us improve website performance and enhance the customer experience.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill customer orders

  • Maintain customer accounts

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our policies and agreements

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

International Data Transfers

Your information may be processed or stored in countries outside your own depending on the location of our service providers or hosting infrastructure.

Where required by applicable law, we implement appropriate safeguards to protect your personal information during international transfers.

Data Security

We maintain appropriate administrative, technical, and physical security measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your personal data

  • Opt out of marketing communications

To exercise any applicable privacy rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Electric Source Direct is not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or technology.

Any revisions will be posted on this page with an updated Effective Date. Your continued use of the website after changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Electric Source Direct
Website: https://electricsourcedirect.com
Email: info@electricsourcedirect.com